Contact Us
Have questions about MedVault? We're here to help. Get in touch with our team and we'll get back to you as soon as possible.
Email Support
Get help via email
info.professionalpalms@gmail.com
Response within 24 hours
Quick support via WhatsApp
+91 9508819577
Available 24/7
Send us a Message
Fill out the form below and we'll get back to you within 24 hours. For urgent matters, please call us directly.
Quick Response
We typically respond within 24 hours
Expert Support
Our team includes healthcare and tech experts
Secure Communication
All communications are encrypted and secure
Frequently Asked Questions
Find answers to common questions about MedVault.
How secure is my medical data?
MedVault is HIPAA compliant and uses enterprise-grade encryption to protect your health information. Your data is encrypted both in transit and at rest.
Can I access my records offline?
Yes, you can download your records for offline access. However, the full AI analysis features require an internet connection.
How does WhatsApp integration work?
Simply send your medical documents to our WhatsApp number, and we'll automatically process and organize them in your MedVault account.
Is there a mobile app?
MedVault is fully responsive and works great on mobile browsers. We're also developing native mobile apps for iOS and Android.
Can I share records with my doctor?
Yes, you can securely share specific records or generate a comprehensive health summary to share with your healthcare providers.
What file types are supported?
We support PDF, JPG, PNG, and other common medical document formats. Our AI can extract text from both printed and handwritten documents.
Office Hours
Monday - Friday
9:00 AM - 6:00 PM EST
Saturday
10:00 AM - 4:00 PM EST
Sunday
Closed
Our Location
MedVault Headquarters
123 Healthcare Street
San Francisco, CA 94105
United States